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Junior IT Service Desk Specialist — SECRET Clearance
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-02
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Junior Customer Service Representative in Richmond, Virginia. This role provides first-line technical support in a regulated government environment, handling incidents and service requests while using IT service management tools. Candidates should have an Associate’s degree in IT or related fields, with up to 3 years of experience in support roles.
The position offers a salary range of $20.83 to $26.25 per hour and requires excellent problem-solving and communication skills, along with the ability to maintain a SECRET security clearance.
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