Business Systems Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Location: Richmond, VA, USA - 9954 Mayland Drive

Hybrid

As a Business Analyst at McKesson Medical‑Surgical Inc., you will play a pivotal role in optimizing our business processes and systems. You will collaborate with various stakeholders to gather, analyze, and document requirements, ensuring alignment between business needs and technological solutions.

• Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and propose solutions.
• Gather, document, and manage business requirements from stakeholders through interviews, workshops, and surveys.
• Translate business needs into clear, concise, and actionable functional and non‑functional requirements and specifications.
• Develop and maintain comprehensive documentation, including process flows, use cases, user stories, and system specifications.
• Creates detailed Source‑to‑Target Mappings (STMs) to define how data moves from source to target systems.
• Collaborate with development teams, quality assurance teams, and project managers throughout the software development lifecycle.
• Support user acceptance testing (UAT) by developing test cases, coordinating testing activities, and analyzing results.
• Facilitate communication and understanding between technical and non‑technical teams.
• Research and analyze industry trends and best practices to recommend innovative solutions.
• Assist in the creation of training materials and provide support for new system implementations.

• Degree or equivalent and typically requires 7+ years of relevant experience.

• 7 years of experience as a Business Analyst in a corporate environment, preferably within the healthcare or medical‑surgical industry.
• Strong understanding of Kimball/Inmon methodologies (Star and Snowflake schemas).
• Experience with cloud warehouses like Snowflake or Big Query.
• Understanding of data integration tools (e.g., IBM Data Stage, CP4D, Matillion, Qlik Replicate, IBM CDC).
• Advanced SQL:
  Expert‑level ability to query complex databases for data profiling and validation.
• Proven ability to analyze complex business problems and translate them into clear, actionable requirements.
• Strong understanding of various business analysis methodologies (e.g., agile, waterfall).
• Demonstrated communication (written and verbal), interpersonal, and presentation skills.
• Proficiency in requirements gathering tools (e.g., JIRA, Confluence) and process modeling tools (e.g., Visio, Lucidchart).
• Experience with data analysis and reporting tools.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Strong organizational skills with attention to detail.
• Experience with ERP systems (e.g., SAP, Oracle, E1) is a plus.

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.

McKesson Medical‑Surgical (MMS) is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical‑surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets – often referred to as Alternate Care or Non‑Acute Care – include physician offices, surgery centers, long‑term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers.

Alternate Care markets are growing…