Senior Director, Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

This is a Product role within Capital One’s Encore organization reporting into the Innersourcing, Data, Engineering 360 and Analytics (IDEA) Team. This person will own the strategy, build and adoption of the Accounts Data Product for Credit Card business. This role is designed to define the vision, strategy and roadmap for data standardization, asset build for both real time & batch and maturing the data product with enhanced governance and consumer adoption.

As a senior Data Product leader, you will be responsible for developing, processing, managing all stages of Credit Card account data for the organization. The candidate will be working closely with data analysts, data scientists, engineers, architects, and business stakeholders to understand the customer needs and provide the right data solutions for them with the support of partnering teams. The ideal candidate combines strong product management experience with a deep understanding of data systems, data processing and user needs.

You will be instrumental in shaping how data is used across the company influencing both the technical infrastructure and the user experience. Your responsibilities will include but not limited to:

• Define the long-term vision for Account Data Product, focusing on the data
• Partner with platform and product leads to define a multi-year roadmap to deliver real time and batch data assets
• Drive convergence of the consumers to the data product in a well managed way

This Senior Product Leader is to provide visionary, yet practical leadership to balance maximizing value to the business today while actively, and differentially enabling the move to a modern platform. The expectation is the leader will build and maintain a highly engaged, high-performing team through a combination of development within the existing team and recruiting new talent, as well as play a horizontal connective role to elevate the culture, talent, operating rhythms, and inclusivity in the broader team as it to evolves and matures.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer facing digital products

At this…