Equipment Coordinator - Day Shift - Onsite

Chem Treat Equipment Coordinator – Glen Allen, VA

We are Chem Treat, a Veralto company, and the nation’s largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. Our 2,000 associates across North and South America work to protect people and the environment by providing reliable water treatment solutions to industries worldwide.

Reporting to the Customer Support Supervisor – Equipment, International & Customer Relations, the Equipment Coordinator will:

• Handle 20–30 customer requests daily through email and phone.
• Quote and order equipment such as controllers, pumps, replacement parts, and custom panels.
• Set up and maintain tank information in the internal database.
• Work directly with vendors for costing and technical assistance.
• Manage equipment returns and expedites from start to finish.
• Process and confirm customer purchase orders and place text‑based orders accurately.
• Resolve freight charge routing and allocation to apply charges to customers.
• Provide support for the Chemical Customer Service Team as needed.
• Support the sales force using a case system to resolve complex situations.

• High School Diploma or equivalent required;
  Associate or Bachelor’s degree preferred.
• Minimum of 2 years of business and/or customer contact center experience.

• Technical equipment knowledge.
• Strong interpersonal communication skills.
• Ability to communicate cross‑functionally.

Onsite at the Chem Treat facility in Glen Allen, VA. Monday–Friday, Day Shift. Overtime or weekends may be required.

• Paid Time Off and Company Holidays
• Professional onboarding and training options
• Career coaching and development opportunities
• Comprehensive Health benefits
• 401(k)

US ONLY:
The compensation range for this role is $26.50–$26.50 per hour.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. Our posting and application process will provide reasonable accommodation for individuals with disabilities. Applicants may redact age‑identifying information in submitted materials.

The Equal Employment Opportunity (EEO) posters are available here.