Application Analyst

Job Summary

The Applications Analyst supports the deployment and maintenance of VCU’s mission‑critical Building Automation System (BAS) servers, databases, and applications. The role serves as an information technology solutions architect, blending deployment planning and execution with software implementation and hands‑on technical support to ensure the security, reliability, and performance of Facilities systems.

Unit:
Technology Services MBU
Department:
Application Services

Reporting to the Director of Business Application and Integration Services and receiving guidance from Facilities Management staff, the Applications Analyst contributes to application deployment and updates, server lifecycle planning, integrations, and daily technical operations. The position is designed for an early‑career analyst eager to support mission‑critical environmental and safety systems across the university.

• Contribute to planning, implementation, and maintenance of commercial software and system integrations.
• Participate in server architecture planning and deployments using established VCU best practices.
• Support integrations with university authentication systems (CAS, SSO, OAuth) and third‑party services.
• Maintain and enhance existing servers and applications with attention to performance, stability, and long‑term maintainability.
• Participate in environment management, deployment workflows, and version control processes following established procedures.
• Provide support for internal applications and software used across FMD.
• Ensure BAS systems align with university standards, best practices, and security policies.

• Provide support for FMD’s BAS applications, custom implementations, and reporting tools.
• Support FMD embedded (IoT) device management, coordinating with vendors and central IT teams for registration, onboarding, security, and decommissioning.
• Assist with server operations, deployments, backups, and incident‑response workflows in coordination with senior team members.
• Coordinate with the University Computer Center, Network Services, and other central IT teams on infrastructure, security, and access control for supported systems.
• Contribute to compliance tasks related to IT governance, accessibility, security reviews, and application inventory updates.

• Collaborate daily with a cross‑functional team.
• Contribute to operations efforts through both independent work and collaborations with peers.
• Translate technical concepts for non‑technical collaborators and stakeholders.
• Maintain clear, useful documentation for systems, workflows, and support processes.
• Provide occasional guidance or support to internal users on system features, tools, or processes.

• Stay informed about evolving server and application technologies, best practices, and tools.
• Recommend improvements to workflows, technical infrastructure, and project execution.
• Contribute ideas that enhance system performance and reduce maintenance requirements.
• Pilot small‑scale solutions or prototypes supporting team and division goals.

• Be available Monday – Friday 8 am – 5 pm Eastern Time and occasionally on‑call or outside normal business hours.
• Bachelor’s degree in Computer Science or equivalent training and experience.
• Experience working in higher education, government, or other regulated environments.
• 2–3 years of experience deploying and configuring Windows servers.
• Demonstrated experience with relational databases (SQL preferred).
• Demonstrated experience creating and implementing server architecture plans.
• Demonstrated ability to translate business requirements into functional technical specifications and implement solutions with stakeholders and vendors.
• Ability to support ongoing maintenance, updates, and improvements to existing applications.
• Willingness to assist with deployments, backups, and incident‑response workflows under senior guidance.
• Strong communication skills and ability to collaborate in a diverse, cross‑functional environment.
• Commitment to excellent customer…