Business Transformation Solutions Specialist

Job Description

The Business Transformation Solutions Specialist will be responsible for oversight of the functional design, configuration, maintenance, and support of the Oracle Cloud administrative applications. In addition to the Oracle Fusion System Administration duties, this position will work with various departments in Administration (Finance/Procurement/HR) to gather requirements for technology projects, facilitate communication between the departments and the Office of Information Services, and assist in managing related technology projects.

The role will also lead and participate in technology‑based process improvement projects to gain efficiencies across the Business Transformation Department and the Administrative Division. This position is open to current state employees only.

Hiring Range: $105,000-$125,000

Employment Type: Full Time

• Administration and optimization of the Oracle Cloud suite of products including Financials and Projects/Grants (ERP), HR, Absence Management, Time and Labor (HCM), and Budget management (EPM) through configuration, recommendation of enhancements, development of new functionality, requirement gathering, and correction of system defects.
• Providing day‑to‑day application support to resolve operational issues.
• Preparing and coordinating system updates: analyzing new feature offerings, coordinating and executing regression testing, and adjusting application configuration.
• Providing functional application analysis, optimizing workflows, and developing logical data models using best practices for data integrity.
• Creating and updating reports using a variety of reporting tools.
• Incorporating best practices for state government processes and procedures, including IT security.
• Working with IT and Security departments to optimize middleware, integrations, and user management.
• Providing support for third‑party integrations.
• Ensuring system changes follow change‑management procedures and protocols.
• Creating and maintaining configuration and maintenance documentation for all assigned applications.
• Creating and tracking Oracle support requests.
• Leading and participating in technology‑based administrative process‑improvement projects.

• Proven ability to be creative, problem‑solve, and find efficiencies in business processes.
• Demonstrated ability to adapt quickly to new technologies and products.
• Understanding of how to research user issues and recommend programmatic changes to meet changing business needs.
• Ability to multi‑task and take initiative in solving problems and work effectively with a variety of people and work styles.
• Experience working with business users, database administrators, developers, and vendor support to research, document, and resolve day‑to‑day system functional issues.
• Experience creating business requirement documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents, and implementation documentation.
• Experience writing reports using analytical tools.
• Experience in project management principles.
• Understanding of how interfaces work with statewide systems (eVA, Cardinal) and how to research and resolve user issues as they occur.
• Skill and experience in effectively analyzing, summarizing, and communicating functional and technical information.
• Strong verbal and written communication skills needed to communicate with a wide range of stakeholders.
• Combination of experience, training, or coursework in Information Technology, Computer Science, Accounting, and related fields.
• Knowledge of technology‑based financial and human resource best practices.
• Knowledge and experience with Oracle Cloud Fusion applications is desired.