Principal Associate, Content Strategist; Tech Blogs

Principal Associate, Content Strategist (Tech Blog)

At Capital One, we harness real‑time data, AI, machine learning, and cloud technologies to solve industry challenges and create meaningful products and experiences. We are looking for a content strategist to craft and manage the narrative around our technical work through our Tech Blog, engaging a global community of technologists who seek in‑depth, behind‑the‑hype content.

• Set strategy for the external‑facing Capital One Tech Blog, ensuring articles align with Brand department and stakeholder objectives.
• Lead program management for the blog, including submission tracking, review status, and program capacity.
• Review content for SEO, GEO, and AEO optimizations to attract organic audiences.
• Input and QA blog content within our CMS platform as part of the final publishing process.
• Own publishing and reporting across syndicate channels, including Medium.
• Leverage process improvements and AI tools to create efficiencies in article creation, editing, and reviews.
• Lead blog outreach by building relationships with Capital One technologists to foster a robust roster of engaged authors.
• Lead regular content audits to ensure published content remains relevant and updated.
• Manage a cross‑channel editorial calendar for tech content on site and social platforms, and regularly meet with stakeholders to align on tactics and cross‑team collaborations.
• Set benchmarks for article success and report metrics through regular reporting cycles.
• Collaborate with the creative team to select and develop static/video blog graphic needs for social and site channels.

You want to be an EVIDENCE‑BASED MARKETER.

• Your curiosity is endless. There’s always something else to learn.
• You’re flexible and not afraid of change – you welcome the challenge.
• You share your point of view, but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence, and patience.
• You’re a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.
• You care about the work, your team, and the customers you serve.

• Bachelor’s degree or equivalent military experience.
• At least four years of content strategy experience for a technical audience.
• At least two years of experience writing and editing technical, scientific, or engineering content.
• At least two years of experience publishing content using content management systems.

• One or more years of experience with strategic Search Engine Optimization (SEO).
• Experience in tech marketing or knowledge of fundamentals in AI/ML, cloud computing, software engineering, or data management.
• Persuasive, excellent written and oral communication, presentation, and editing skills.
• Ability to partner effectively with cross‑functional teams, work autonomously, and navigate ambiguity.
• Skilled relationship‑builder with strong, high‑leverage internal networks.
• Ability to analyze content analytics to provide evidence‑based recommendations.

This role is eligible to earn performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives. Salary ranges vary by location and are provided upon request.

Capital One does not sponsor a new applicant for employment authorization for this position.

Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Capable of working with applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.