Technology Engineer​/Administrator - Server - Infrastructure Division

The City of Richmond Department of Information Technology is seeking to fill a Technology Engineer/Administrator - Server position. The selected candidate will focus on enterprise messaging (Microsoft Exchange) within a hybrid federated environment backed by VMware 5.5, 7, and 8 virtual datacenter and storage.

• Administration of VMWare based solutions, including all Windows and UNIX servers.
• Administration of Microsoft Active Directory, and some knowledge of Azure AD/Entra Active Directory.
• Administration and knowledge of Exchange on O365.
• Administration and support for SAN Enterprise Storage.
• Administration and support for Enterprise level backups.

Incumbent serves as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.

The incumbent in this position is required to serve on-call 24 hours/7 days a week to provide leadership for the support and resolution of problems for critical systems and applications within the assigned City of Richmond portfolio.

• SAPAR requests
• Daily monitoring and resolution of IR’s/SR’s
• Design and architecture of both on prem and cloud solutions as it relates to server engineering.
• eDiscovery and FOIA fulfillment
• Considerable knowledge in the fundamentals in area of focus such as Ethernet, backup and disaster recovery management, IT architecture, telephony knowledge, and IT infrastructure library;
  Microsoft Office Suite (e.g. Word, Excel, PowerPoint, etc.), Microsoft Active Directory, Office
  365 and Teams
• Project Management, including task completion, documentation, and collaboration.
• Analyzing, planning, installing, testing, tracking, implementing, documenting, fixing, and tuning software and hardware systems.
• Windows and security patch management.

• Bachelor’s degree in computer science or related fields.
• Two years of Server Engineering, Architecture, or Azure/SaaS support at an enterprise level.
• An equivalent combination of training and experience may be used to meet the minimum training and experience.

• None required, but desired
  • Microsoft 365 Certified Administrator (any discipline)
  • VMWare certification (any discipline)

• Designing, configuring, deploying, troubleshooting, administering, and maintaining system and devices (specific to Microsoft Exchange).
• Change management.
• Diagnosing, researching, and resolving issues in area of focus.