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Senior IT Service Desk Specialist - Secret Clearance

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52900 - 68690 USD Yearly USD 52900.00 68690.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Customer Service Representative in Richmond, VA to provide first-level technical support for enterprise IT services in a government environment. The representative will troubleshoot issues, log incidents, and guide users through resolutions. Required qualifications include an associate's degree and 4–7 years of IT support experience. The role offers a compensation range of $52,900 - $68,690 and requires the ability to obtain a SECRET security clearance.
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Position Requirements
10+ Years work experience
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