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Close Support Technician II
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-18
Listing for:
VT Group (VTG)
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
VTG is seeking a Close Support Technician II who is responsible for providing in-depth support and problem resolution for Information Technology products, access administration, and/or applications.
What will you do?- Interact with users to troubleshoot and resolve hardware, software, and performance problems for customers using LANs, PCs, and printers.
- Analyze and levitate customer requirements to the appropriate technical business unit, and may serve on teams installing software upgrades.
- Bachelor’s degree in Computer Science or a related technical field (equivalent military training may be considered)
- 3 years of relevant experience in cybersecurity, network exploitation, or related fields.
- Demonstrated ability to identify and resolve technical problems, and strong troubleshooting skills.
- Thorough knowledge of standard desktop hardware and software.
- Demonstrated knowledge of server administration, maintenance, and user account management.
- An active TS/SCI clearance with polygraph.
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