IT Help Desk Manager — Service Excellence Leader
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-21
Listing for:
Davenport & Company
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Davenport & Company in Richmond, VA is seeking an IT Help Desk Manager to lead all end-user support operations and ensure high-quality IT services. This role includes managing Help Desk personnel, driving service improvement initiatives, and overseeing service delivery metrics.
The ideal candidate will have at least 3 years of management experience and 5 years in help desk support. This position offers a competitive salary and benefits, including a 401(k) contribution and generous Paid Time Off.
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