Catalyst Velocity Data Center Technician - Ashburn, VA - US Veteran & Military Spouse
Job in
Richmond, Henrico County, Virginia, 23274, USA
Listed on 2026-06-21
Listing for:
Oracle
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Cybersecurity, Network Administrator
Job Description & How to Apply Below
** Job Description*
* Anticipated Start Dates (subject to change):
August 31, 2026; or November 2, 2026
Oracle Cloud Infrastructure (OCI) is seeking skilled technicians to join our Infrastructure Operations team through the
** Catalyst Program - Velocity Track** , designed to accelerate the development of high-potential operational talent into advanced technical roles.
OCI operates one of the world's largest cloud infrastructures, supporting mission-critical services for customers around the globe. Our teams maintain the servers, storage, networking, power, cooling, and operational systems that keep Oracle Cloud running securely, reliably, and efficiently.
The
** Catalyst Velocity Data Center Technician
** performs operational and technical work with limited supervision and is responsible for supporting hardware installations, break/fix activities, cabling infrastructure, inventory operations, and technical troubleshooting. Technicians at this level are expected to demonstrate greater technical proficiency, independent decision-making, operational ownership, and peer leadership while contributing to continuous improvement initiatives.
** Responsibilities*
* ** Key Responsibilities*
* ** Data Center Operations, Break/Fix & Hardware Maintenance*
* + Perform rack-and-stack activities for servers, network equipment, and related infrastructure.
+ Install, upgrade, replace, troubleshoot, and decommission server and network hardware.
+ Perform break/fix activities across server, storage, and networking platforms.
+ Execute hardware maintenance activities and component replacements following approved procedures.
+ Support deployment, upgrade, validation, and retirement activities throughout the hardware lifecycle.
+ Perform initial root-cause analysis and determine appropriate escalation paths.
** Network Installation & Cabling*
* + Install, label, test, validate, and maintain copper and fiber cabling infrastructure.
+ Verify network connectivity and cabling integrity using established standards.
+ Support physical network infrastructure modifications and equipment installations.
+ Assist with troubleshooting network connectivity and infrastructure issues.
** Technical Support & Ticket Management*
* + Monitor and respond to assigned work through Service Now, JIRA, or equivalent systems.
+ Troubleshoot hardware and infrastructure issues independently within established operational boundaries.
+ Document findings, corrective actions, and resolutions accurately.
+ Escalate complex technical issues with complete supporting information.
+ Consistently meet established service level agreements and operational metrics.
** Inventory, Asset & Logistics Management*
* + Receive, audit, track, stage, and ship equipment.
+ Maintain accurate inventory records and asset management systems.
+ Support warehouse operations, logistics activities, and material movement processes.
** Safety, Security & Compliance*
* + Follow SOPs, MOPs, and approved change management procedures.
+ Adhere to security, compliance, and access control requirements.
+ Maintain safe, organized work environments utilizing 5S and operational excellence principles.
+ Promote safety awareness and operational discipline across assigned work areas.
** Collaboration & Continuous Improvement*
* + Collaborate with engineering teams, vendors, contractors, and colocation partners.
+ Assist with infrastructure validation and deployment readiness activities.
+ Identify recurring operational issues and recommend corrective actions.
+ Support onboarding, training, and knowledge sharing for less-experienced technicians.
+ Contribute process improvement ideas that enhance efficiency, reliability, and operational effectiveness.
** Qualifications*
* ** Minimum Qualifications*
* At least one of the following:
+ Associate Degree in Information Technology, Computer Science, Electronics, Networking, Data Center Operations, or a related technical discipline; OR
+ Four (4) years of military service with relevant technical, operational, communications, logistics, aviation, electronics, maintenance, or infrastructure experience; OR
+ Two (2) years of experience in data center operations, technical support, IT…
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