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IT Service Desk Analyst II - Advanced Support & Mentoring
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-21
Listing for:
Mecca Brands
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Mecca Brands is seeking an IT Service Desk Analyst – Level 2 in Richmond, VA. This role involves being the escalation point for complex technical issues and contributing to improving service desk capabilities. The ideal candidate has experience supporting Microsoft 365, troubleshooting in Microsoft and macOS environments, and strong skills in Active Directory.
The environment offers supportive culture and opportunities for professional development, health initiatives, and generous employee discounts. Join us to facilitate exceptional technology experiences!
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