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Project Manager, Systems Analyst, IT Project Manager

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Creative Solutions Services, LLC
Full Time position
Listed on 2026-06-21
Job specializations:
  • IT/Tech
    Systems Analyst, IT Project Manager, IT Consultant, Scrum Master
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

Job Title:

Project Manager / Scrum Master

Location:

Richmond VA 23219

Duration: 12+ Months

Job Description

The IT Project Manager II will operate as a Servant Leader and Facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles.

The Scrum Master will operate as a Servant Leader and facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. The successful candidate will be a strong negotiator, have excellent logic and problem-solving skills and drive to make a difference. We need an individual that puts the team before themselves. They will be responsible for enforcing the rules of Scrum, removing impediments from their team, while promoting self-management and consistently driving a culture of continuous improvement.

Liaison

& Communication
  • Serve as liaison between technical and non-technical departments.
  • Communicate with other management, developers, product owners and technical support specialists on product issues.
  • Coach the team on best practices (maintaining a healthy backlog, developing high quality user stories, estimating and delivery)
Development
  • Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
  • Track and communicate team velocity and sprint/release progress.
  • Maintain process documentation.
  • Ensure the team members are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Application Support
  • Assist as needed with backlog maintenance and reviewing quality of user stories.
  • Assist with internal and external communication, improving transparency, and radiating information.
  • Assist with prioritization and resolution of defects / bugs.
Management
  • Participate proactively in developing and maintaining team working agreement, standards, and tools.
  • Develop and manage Team performance metrics, leveraging to drive efficiencies in the process.
  • Identify and remove impediments, prevent distractions.
  • Facilitate discussion and conflict resolution.
  • Empower the team to self-organize.
Position Requirements
  • Formal Education & Certification
  • Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
  • Must be a Certified Scrum Master.
  • Scaled Agile (SAFe) experience and certification is a plus.
Knowledge & Experience
  • Scrum Master or Business Analyst experience is preferred.
  • Understanding of agile software development methodologies, values, and procedures.
  • Thorough understanding of the software development lifecycle.
  • Understanding of organization’s development platform and languages.
  • Ability to understand technical issues.
Personal Attributes
  • Self-motivated and capable of managing multiple priorities and tasks as delegated.
  • Team-player with the ability to work within a collaborative environment.
  • Excellent interpersonal skills, ability to work with diverse personality types.
  • Ability to coach the team to reach their highest potential.
  • Creative and efficient in proposing solutions to complex, time-critical problems.
  • Collaborative in driving decisions.
  • Ability to deal with multiple projects and deadlines.
  • Strong analytical and problem-solving skills with high attention to detail.
Skills
  • Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
  • Must be a Certified Scrum Master.
  • Scaled Agile (SAFe) experience and certification is a plus.
  • Scrum Master or Business Analyst experience is preferred (nice to have).
  • Understanding of agile software development methodologies, values, and procedures (nice to have).
  • Thorough understanding of the software development lifecycle. (nice to have).
  • Understanding of organization’s development platform and languages. (nice to have).
  • Ability to understand technical issues (nice to have).
  • Self-motivated and capable of managing multiple priorities and tasks as delegated.
  • Team-player with the ability to work within a collaborative environment.
  • Excellent interpersonal skills, ability to work with diverse personality types.
  • Ability to coach the team to reach their highest potential.
  • Creative and efficient in proposing solutions to complex, time-critical problems.
  • Collaborative in driving decisions.
  • Ability to deal with multiple projects and deadlines.
  • Strong analytical and problem-solving skills with high attention to detail
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