Scrum Master

Scrum Master

* This is a 1-year contract position.
* This is an onsite position – Local to Richmond, VA only please

• The Scrum Master (Agile Project Manager) serves as a servant leader and facilitator for multiple Agile teams, ensuring the effective implementation of Scrum and Kanban methodologies.
• This role is responsible for coaching teams on Agile best practices, facilitating Scrum ceremonies, removing impediments, promoting self-organization, and fostering a culture of continuous improvement.
• The ideal candidate is a collaborative leader with strong communication, problem‑solving, and organizational skills who can effectively bridge technical and non‑technical stakeholders while driving successful project delivery.

• Serve as a liaison between technical and non‑technical stakeholders, ensuring clear communication and collaboration.
• Facilitate Agile ceremonies including daily stand‑ups, sprint planning, backlog refinement, sprint reviews, retrospectives, release planning, and demonstrations.
• Coach Agile teams on Scrum principles, Kanban practices, backlog management, user story development, estimation techniques, and delivery practices.
• Monitor and communicate team velocity, sprint progress, release status, and performance metrics.
• Maintain Agile process documentation and team working agreements.
• Ensure adherence to Agile values, principles, and best practices.
• Assist Product Owners with backlog maintenance, prioritization, and user story quality.
• Improve transparency through effective communication and information sharing.
• Support identification, prioritization, and resolution of defects, issues, and risks.
• Identify and remove impediments that impact team productivity and delivery.
• Facilitate conflict resolution and promote collaboration among team members and stakeholders.
• Empower teams to self‑organize and continuously improve performance.
• Develop and track team performance metrics to drive operational efficiencies.
• Collaborate with management, developers, Product Owners, and support teams to ensure project success.

• Strong understanding of Agile frameworks, including Scrum and Kanban.
• Knowledge of Agile software development methodologies, principles, and practices.
• Thorough understanding of the Software Development Life Cycle (SDLC).
• Ability to facilitate Agile ceremonies and coach teams effectively.
• Strong communication and stakeholder management skills.
• Ability to understand and communicate technical concepts to non‑technical audiences.
• Experience managing multiple priorities, projects, and deadlines.
• Strong analytical, problem‑solving, and conflict‑resolution skills.
• Ability to foster collaboration, accountability, and continuous improvement.
• Experience tracking team performance metrics and reporting project progress.

• Scrum Master experience supporting Agile software development teams.
• Business Analyst experience in Agile environments.
• Scaled Agile Framework (SAFe) experience and certification.
• Experience working with enterprise Agile transformations.
• Familiarity with software development platforms, technologies, and programming languages.
• Experience supporting cross‑functional and distributed teams.
• Knowledge of Agile project management tools such as Jira, Azure Dev Ops, or similar platforms.

• Minimum 4 years of experience with Agile project delivery, Scrum facilitation, or related project management responsibilities.
• Minimum 5 years of Certified Scrum Master (CSM) certification and practical Scrum Master experience.
• Minimum 4 years of experience managing multiple priorities, projects, and deadlines.
• Minimum 4 years of experience working in collaborative team environments.
• Minimum 4 years of experience facilitating communication among technical and non‑technical stakeholders.
• Minimum 4 years of experience coaching teams and promoting Agile best practices.
• Minimum 4 years of experience resolving complex issues and removing project impediments.
• Minimum 4 years of experience facilitating team decision‑making and conflict resolution.
• Minimum 4 years of experience demonstrating strong analytical and problem‑solving skills.
• Ability to understand technical issues and effectively communicate solutions.
• Experience in maintaining Agile process documentation and performance metrics.
• Experience facilitating Scrum ceremonies and supporting Agile delivery teams.

• Bachelor’s degree in computer science, Information Systems, Computer Systems Design, Business, Project Management, or a related field required; equivalent combination of education and 10 years of relevant experience may be considered.
• Certified Scrum Master (CSM) certification required.
• Scaled Agile Framework (SAFe) certification preferred.
• Additional Agile, Scrum, Project Management, or Business Analysis certifications are a plus.