Business Systems Analyst

This role offers an exciting opportunity to work in a fast-paced environment, contributing to Agile (Kanban and Sprint) and traditional Waterfall methodologies for the Software Development Lifecycle (SDLC).

• Analyze problems and document business processes.
• Develop requirements, user stories, and acceptance criteria.
• Manage requirements traceability and testing.
• Handle multiple projects, adapting to changing priorities and processes.
• Conduct Root Cause Analysis to identify system gaps and deficiencies.
• Diagram current processes and proposed modifications using process flows, context diagrams, and data flow diagrams.
• Translate business needs into detailed user stories, use cases, process flows, and other artifacts.
• Collaborate with staff, vendors, consultants, and contractors to formulate, detail, and test potential and implemented solutions.
• Perform Quality Analyst functions such as defining test objectives, test plans, and test cases, and executing test cases.
• Coordinate and facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress.
• Serve as the liaison between business users, project managers, developers, and other stakeholders.

• Minimum of 10 years of experience delivering business and systems analysis artifacts.
• 5 years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology.
• Experience organizing and maintaining Product and Sprint backlogs.
• Proficient with defining acceptance criteria and managing acceptance process with development.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Exceptional written and oral communications skills.

• Experience using Team Foundation Server for agile software development and work item tracking.
• Ability to create low and high-fidelity wireframes to visually represent user flows and functionality.
• Experience building interactive dashboards and reports using Power BI Desktop.
• Certified Scrum Master or equivalent experience running sprints and ceremonies.

• Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
• MS Visio
• Microsoft Project
• Power BI / Tableau
• Oracle SQL/ SQL Server
• Figma or Balsamiq

This position is based in Richmond, VA, offering a hybrid work arrangement with an initial 90-day onsite requirement of 4 days per week. Join us in making a significant impact on the state's transportation infrastructure through innovative IT solutions.