Client Delivery Director

HVAC Domain Expert – Digital, ERP & Enterprise IT Transformation

We are seeking a senior HVAC industry domain expert with hands-on experience at large HVAC OEMs such similar organizations (Carrier, Daikin, Johnson Controls, Lennox). This role will bridge business, IT, and digital transformation, working closely with CIO, CDO, and Business-Unit IT leaders to drive large-scale ERP, digital, and platform modernization initiatives. This is a credibility role—someone who has been inside an HVAC enterprise, understands how decisions are made, and can translate strategy into execution.

• Act as the HVAC industry domain authority for enterprise IT, ERP, and digital programs
• Translate HVAC business processes (manufacturing, supply chain, service, parts, dealer channels) into technology requirements
• Provide industry-informed guidance on operating models, KPIs, and modernization priorities

• Work closely with CIO, CDO, and VP-level IT leaders to shape and execute transformation roadmaps
• Partner with Business Unit IT leaders (Commercial HVAC, Residential HVAC, Supply & Service)
• Support executive decision-making with context, tradeoffs, and industry best practices

• Advise on ERP strategy (SAP / Oracle / D365) and enterprise application modernization
• Enable core IT + Digital alignment (ERP, data platforms, connected systems, analytics)
• Guide legacy-to-modern transitions across enterprise systems and digital platforms

• Support account strategy, pursuits, and solution shaping with HVAC-specific credibility
• Mentor internal teams on HVAC domain nuances, buying behavior, and governance

Act as a trusted advisor—not a sales overlay