Mobility Engineer

Mobile Device Management Specialist

Hand-on experience in managing iOS, Android/Windows mobile/tablet devices. Good experience on Microsoft Intune/Air Watch/Workspace One administration and support. Knowledge of JAMF and O365 is desired. Strong communication skills.

Roles & Responsibilities:

• Mobile devices configuration and application management through VMware Air Watch/Work Space/Intune/Apple DEP
• Platform administration of VMware Workspace One/Microsoft Intune
• Solve technical issues related to mobile devices enrollment, e-mail setup, application provisioning, remote wipe, etc.
• Manage local Mobile device stock and resupply
• Mobility Policy/Process Question Mobile Device procurement and Activation
• Perform Employee and Contractor monthly off boarding/auditing as per mobility Termination process
• Mobile device account Lockout/Password reset
• Mobility Technical Support:
  Data Sync, WiFi, Coverage issues/queries, OS Update, VPN
• VMware Workspace One
  - User group creation/maintenance, Create VMware Workspace One Accounts
• Mobility Support for Field Sales Users
• Application Deployment & Maintenance for Mobile App Store
• Redirect to business applications owners if a specific application support is needed
• Coordinate with onsite teams for new mobility services deployment
• Support 4G card management needs especially for asset tracking and mobile device support
• Be proactive in relation to new development such as but not limited to bring your own device (BYOD)