Director, Technical Program Management

Director, Technical Program Management

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

The Servicing, Business, and International team in Card Tech+ empowers our world‑class talent to build technology that powers superior customer experiences and serves the unique needs of our business partners. From innovative servicing platforms to customized products for commercial clients, we leverage the power of data and machine learning to deliver high value solutions.

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life‑cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow‑through, accountability, and results
• Exceptional cross‑team collaboration; able to work across different functions, organisations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

• Bachelor’s Degree
• At least 7 years of experience managing technical programs

• 1+ year of experience with machine learning
• 7+ years of experience designing and building data‑intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs – where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor’s degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑1, TN, E‑2, E‑3, L‑1 and O‑1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Salaries for part‑time roles will be prorated based upon the agreed‑upon number of hours to be regularly worked.

• McLean, VA: $230,400 - $263,000
• Plano, TX: $209,500 - $239,100
• Richmond, VA: $209,500 - $239,100

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Learn more at Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state,…