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Learning Platform Support Specialist - LMS & Automation

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capital One
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 80800 - 101300 USD Yearly USD 80800.00 101300.00 YEAR
Job Description & How to Apply Below

Capital One in Virginia seeks a Senior Associate—Corporate Functions/End User Support Specialist to provide end-user support for the One Learn LMS and related learning technologies. You will troubleshoot issues, guide learners, and drive proactive improvements in the learning ecosystem.

You will maintain knowledge assets for automation, collaborate across teams, and produce reports on usage and satisfaction for leadership. This role emphasizes agile execution and customer-focused delivery.

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