IT Service Desk Lead: Elevate Tech Support
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-14
Listing for:
Core-Mark
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Performance Food Group is seeking a Lead, IT Service Desk to oversee daily service desk operations in our Richmond, VA area. The role focuses on timely, effective technical support and delivering a consistent customer experience across the organization.
You will monitor ticket queues, escalations, and incidents while coaching Service Desk Analysts and ensuring adherence to ITIL processes and internal standards.
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