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Regulatory SaaS Support Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-20
Listing for:
Ampcus, Inc
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Ampcus Inc. is seeking a Technical Support Analyst to support an online regulatory platform used by over 12,000 organizations.
The role focuses on triage, troubleshooting, user guidance, and knowledge base maintenance, with emphasis on data security and policy compliance. Candidates should bring strong customer service experience, familiarity with SaaS or low-code platforms, and the ability to work with cross-functional teams in a government/regulatory context.
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