Regulatory Platform Support Analyst; SaaS/Low-Code
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-21
Listing for:
Mbi Llc
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Analyst, HelpDesk/Support
Job Description & How to Apply Below
Mbi Llc is seeking a technical support professional to serve as the primary contact for end users of a low-code platform used for regulatory case management and licensing applications. You will triage issues, guide users on workflows, and document resolutions to ensure efficient system use.
The role involves onboarding new users, updating support materials, and collaborating with analysts and developers to relay recurring problems and test new features.
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