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Onsite Regulatory Platform Support Analyst

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: BizOptimize
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Biz Optimize is seeking a dedicated technical support specialist to assist end users with a regulatory case-management platform launched for Virginia’s Office of Charitable and Regulatory Programs. The role focuses on guiding users, diagnosing issues, and improving system usability in a government context.

Work is on-site in Richmond, VA, Monday through Friday, with strict access to call center systems and in-person collaboration with cross-functional teams.

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