Onsite Technical Support Analyst – Regulatory SaaS Expert
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-25
Listing for:
Apex Systems
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, IT Business Analyst
Job Description & How to Apply Below
Everforth Apex Systems in Richmond, Virginia seeks a Technical Support Analyst 4 to be the primary contact for end-users of a regulatory case-management application. Role is onsite five days a week, supporting a new online platform and collaborating with analysts and developers to improve service delivery.
The candidate should have customer service experience in technical support for SaaS apps and familiarity with ticketing systems like Service Now and Jira.
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