VSP - Business Analyst 4 - Okta Administration (738502

Senior Business Systems Analyst

Virginia State Police (VSP) is looking for a Senior Business Systems Analyst with 6+ years of experience to lead projects related to the creation and management of Okta user profiles and related workflows and interfaces for multiple VSP projects and performs user administration of Okta user profiles including user-groups and organizations; manages Okta user re-certification processes to ensure user lists are accurate.

The incumbent will perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout. Focus is to assist with the development of an Okta Customer Identity and Access Management (CIAM) solution. The incumbent will serve as the Team Leader for an Okta user profile management team. VSP’s Okta solution is integrated with Docu Sign eSignature forms and workflows, and the incumbent will create Docu Sign forms, workflows and interfaces to automate the management of user profiles.

The incumbent will work with the VSP Information Security Officer (ISO) and VITA to develop new Okta user administration processes and forms. These duties involve the following:
Leads the overall review, analysis and evaluation of current business systems; analyzes, recommends and implements process improvements; creates and evaluates user requirements and system needs; elicits requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, and Interviews with users; produces requirements artifacts such as Field Definition Matrix, Business Rules, Interface requirements; performs gap analysis on existing requirements in conjunction with current business needs;

contributes to and drives a collaborative effort to support organizational change management; facilitates risk analysis; participates in the creation and subsequent reviews of project test plans; leads all final user acceptance efforts with business stakeholders; defines roles and access rights needed for applications; represents VSP's interests with vendors and collaborates with them to help meet project needs; creates training materials and provides end-user training.