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Senior Incident & Process Manager, Payments Ops

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capital One National Association
Full Time position
Listed on 2026-08-13
Job specializations:
  • IT/Tech
    Business Continuity
Salary/Wage Range or Industry Benchmark: 81000 - 92000 USD Yearly USD 81000.00 92000.00 YEAR
Job Description & How to Apply Below

Capital One National Association is seeking a Senior Associate, Process Manager within the Access, Incident and Crisis Management team. This hybrid role involves monitoring the Enterprise Payments network, owning incident-related processes, and coordinating with IT and senior leadership to resolve high-severity events.

You will analyze data to guide decisions, document processes, and collaborate with global teams to ensure round-the-clock network health while supporting ongoing projects and

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Position Requirements
10+ Years work experience
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