Website and Digital Experience Manager
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
Digital Marketing, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
- Lead the strategy, governance, and continuous evolution of the company website
- Establish standards, processes, and partner relationships for a unified, trusted, high-performing digital platform
- Own website strategy and governance while balancing audience needs, business priorities, regulatory considerations, and brand integrity
- Develop and manage the website roadmap
- Tailor digital experiences for B2B, B2C, and industry member audiences
- Define processes for content updates, site changes, feature prioritization, and releases
- Lead audience segmentation and digital experience strategy using UX best practices, analytics, testing, and stakeholder feedback
- Manage external web and creative partners, including scope, priorities, timelines, quality, and governance
- Oversee site performance, risk, and quality management across reliability, security, compliance, accessibility, analytics, and AI-enabled monitoring
- Serve as the primary web lead for internal stakeholders and translate business needs into priorities
- Partner with paid media or demand generation teams
- Seven+ years of experience managing enterprise or high-traffic websites, with increasing responsibility for governance and cross-functional leadership
- Experience serving multiple audiences or stakeholder groups within a single digital ecosystem
- Strong experience managing external vendors or agencies providing web development services
- Strong knowledge of user experience, web standards, analytics, performance optimization, and content management systems
- Ability to lead through influence, establish governance, and align stakeholders in complex environments
- Experience developing roadmaps, managing backlogs, and prioritizing enhancements
- Working knowledge of HTML/CSS and web analytics tools
- Experience in regulated, membership-based, or multi-line-of-business organizations
- Experience partnering with paid media or demand generation teams
- Knowledge of accessibility standards, including WCAG, and digital compliance frameworks
- Strong project management skills
- Strong verbal and written communication skills
- Bachelor's degree in computer science, information technology, marketing, or a related field preferred
Demonstrates expertise in website strategy, governance, and digital experience management, with a strong focus on user experience, analytics, and compliance. Proven ability to lead cross-functional teams and manage external partners to deliver high-performing digital platforms.
Highest-signal resume keywords- Website Strategy Management
- User Experience Optimization
- Project Management
- Stakeholder Engagement
- Digital Compliance Knowledge
- HTML
- CSS
- Web Analytics
- Content Management Systems
- Performance Optimization
- Roadmap Development
- Audience Segmentation
- Governance Establishment
- Digital Experience Strategy
- Accessibility Standards
- Verbal Communication
- Written Communication
- Influential Leadership
- Cross-Functional Collaboration
- Vendor Management
- Bachelor's Degree in Computer Science
- Bachelor's Degree in Information Technology
- Bachelor's Degree in Marketing
- B2B
- B2C
- Digital Ecosystem
- Membership-Based Organizations
- Regulatory Compliance
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