Desktop Support Technician
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-22
Listing for:
Accylerate
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Ideal Candidate Profile
Seeking a Desktop Support Technician with strong hands-on experience supporting Windows-based environments, desktop hardware, laptops, and end-user technologies. The ideal candidate will have extensive knowledge of Windows 11, Microsoft Office 365, Outlook, SCCM, and remote support tools such as Remote Desktop and Dameware.
Required Skills & Experience- Considerable knowledge of Microsoft Operating systems;
Windows 11 or higher; - Working knowledge of MS Office including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks
- Considerable knowledge of Laptop Refresh
- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication and interpersonal skills.
- An openness to learning new technologies.
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