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Hybrid Senior Process Optimization & Analytics Lead

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Information Technology Senior Management Forum
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    Business Systems & Technology Analysis, Data Analyst
Salary/Wage Range or Industry Benchmark: 98900 - 124300 USD Yearly USD 98900.00 124300.00 YEAR
Job Description & How to Apply Below

Capital One is hiring a Principal Associate, Process Manager to join the Enterprise Payments Strategy & Analytics team. This hybrid role focuses on leveraging data to identify process improvements, monitor performance, and support changes aligning with customer experience and risk mitigation across Retail Bank.

The ideal candidate will map workflows, analyze data, develop KPIs, and collaborate with Business Analysts, Data Analysts, Operations SMEs, and Product Partners to drive end-to-end

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Position Requirements
10+ Years work experience
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