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Senior Support Operations Specialist – Tech Helpdesk
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-27
Listing for:
Capital One National Association
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Capital One is seeking a Sr. Coordinator, Support Operations to deliver customer-first technology support for a large, geographically dispersed organization. The role emphasizes resolving laptop, mobile, and password issues, with escalation as needed.
Training new agents and maintaining strong communication are key responsibilities. The candidate should have a high school diploma and relevant certifications or degrees, plus experience in remote help desk, Mac and Windows OS support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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