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IT Operations Analyst & Process Optimizer
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-30
Listing for:
Markel Corporation
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Business Analyst, Operations Research Analyst
Job Description & How to Apply Below
Markel Corporation in Richmond, VA is seeking an IT Operations Analyst to support operational excellence initiatives across IT Service Operations. The role partners with Service Desk, Deskside, Tier 2 Operations, and ITSM to drive workflow optimization and governance.
A highly organized, analytical individual will lead coordination efforts and improve service delivery across multiple teams. The role requires strong data analysis skills, experience with Service Now, Excel, and Power BI, and a
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