Simulation Technology Specialist

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Summary:

Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU’s sponsored research, the School of Medicine is internationally recognized for patient care and education. Virginia Commonwealth University is an equal opportunity employer.

Unit:School Of Medicine MBU

Department:SOM Tech
-Academic & Immersive Technology

Duties & Responsibilities:

The Simulation Technology Specialist / IT Analyst provides critical technical support for the simulation center by operating, maintaining, and troubleshooting advanced simulation technologies and audiovisual systems. This hands-on position ensures the seamless delivery of simulation-based learning experiences through daily equipment operation, proactive problem-solving, and collaboration with vendors and IT staff. The ideal candidate will demonstrate strong technical aptitude, meticulous attention to detail, and an ability to work effectively both independently and as part of a team in a dynamic educational environment.

• Operate, program, and configure high-fidelity manikins and simulator equipment for various training scenarios
• Set up and break down simulation events, including arranging specialized equipment, tools, instruments, furniture, and monitoring systems according to event specifications
• Test simulation scenarios and equipment to ensure proper functionality before scheduled events
• Assist in the identification, tagging, and processing of surplus simulation equipment and technology assets in accordance with VCU surplus property policies and procedures

• Perform regular inventory counts and maintain accurate records of simulation equipment, technology assets, and supplies
• Update and create technical documentation for center operations, equipment procedures, and troubleshooting guides
• Assist with implementing standardized room configurations and setup protocols
• Manage inventory of disposable supplies and capital equipment by monitoring stock levels and proactively identifying items that need replenishment or purchase
• Support periodic physical inventory audits to reconcile equipment records with actual assets on hand, identifying discrepancies and initiating corrective documentation

• Conduct routine maintenance on computers, servers, simulators, and simulation-related technology
• Troubleshoot network connectivity issues including wired and wireless connections affecting simulation room operations
• Perform basic hardware diagnostics and repairs on desktop computers, laptops, monitors, and peripheral devices used throughout the simulation center
• Assist in the setup, testing, and maintenance of control room technology including simulation management software platforms
• Support installation, configuration, and updating of simulation software, operating systems, and applications across center workstations
• Report technical problems and system malfunctions to appropriate personnel with clear documentation of the issue, steps taken, and recommended next action
• Evaluate condition of aging or non-functional equipment to determine repair viability versus surplus disposition, making recommendations to the Supervisor
• Maintain detailed maintenance logs for each manikin documenting issues identified, corrective actions taken, and current operational status
• Clean, inspect, and restock manikin consumables including airway components, skin replacements, and internal fluid systems according to manufacturer specifications

• Participate in weekly schedule meetings and additional project meetings and contribute…