Sr. Lead Integration Engineer

Responsibilities

• Design, document, and maintain the enterprise-wide Google Workspace Collaboration Platform
• Design, document, and maintain the enterprise-wide Microsoft M365 Collaboration Platform
• Partner with Product and Risk stakeholders to translate business objectives and risk tolerance into platform configurations, security practices, and data handling policies.
• Partner with Access team on the IAM strategy for Google Workspace and/or M365, including multi-factor authentication, SSO integration, and context-aware access policies.
• Partner with key stakeholders to architect, implement, and manage a robust content management program for Google Drive to prevent unauthorized sharing of sensitive data.
• Maintain and execute lifecycle-based governance processes for third-party applications accessing Workspace data, including risk assessments and security audits.
• Ensure the Google Workspace platform meets or exceeds regulatory and legal framework requirements through proper configuration, operation, and auditing.
• Collaborate with Legal, Compliance, and HR to apply Google Vault data retention, eDiscovery, and legal holds correctly.
• Identify automation opportunities for repetitive administrative tasks, partnering with the K&P SWE team where appropriate.
• Provide prompt and effective technical support to users, troubleshooting issues and answering questions.
• Monitor system performance, security, and data integrity, taking proactive measures to address potential problems.
• Stay up-to-date with the latest Google Workspace features and best practices, implementing updates and improvements as needed.
• Develop and maintain clear documentation and training materials for users.
• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities.
• Monitor platform support Slack channels and address customer questions and issues.
• Work closely with the Architecture team to align the platforms to latest architecture and configuration.
• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process.
• Develop, and utilize best practices to enhance the overall user experience of the platform.
• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms.
• Work with product owners to understand desired application capabilities and testing scenarios.
• Continuously improve platform engineering practices and proactively identify risks and execute strategies that eliminate or mitigate those risks.
• Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies.
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community.
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity.
• Directly and indirectly lead a teams of engineers and people leaders to build strategy for each platform and drive being Well Managed, the core goal at Capital One.
• Utilize scripting languages like Python, Bash, and others.

• Intellectually Curious. You’re comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
• Do-er. You’re biased toward action, and are willing to make commitments and…