Manager, Risk Transformation

• Define and implement the future of payments governance across the enterprise
• Tackle major payments-related challenges and elevate day-to-day governance practices
• Collaborate with cross-functional stakeholders to maintain a dynamic, resilient, and well-managed payments ecosystem
• Partner with executive leadership to shape governance strategy and drive critical initiatives aligned with business priorities
• Design data-driven risk reporting frameworks that translate risk metrics into actionable executive insights
• Identify and deploy Generative AI and automation tools to eliminate manual risk monitoring and modernize workflows
• Partner with data analytics teams to build dynamic, real-time dashboards for proactive trend analysis and early risk identification
• Connect data strategy with 1st and 2nd Line of Defense teams to align with the Enterprise Risk Management framework
• Lead cross-functional reporting efforts on behalf of EPGO and consult with executive leadership to enable enterprise-wide risk initiatives

• At least 2 years of experience in risk management
• At least 2 years of storytelling and presenting technical ideations across multiple stakeholder groups
• At least 3 years of relationship management experience
• At least 2 years of experience in data management or reporting
• At least 2 years of experience using Google Suite or Microsoft Office
• At least 2 years of experience using Generative AI tools
• At least 4 years of experience in the banking or financial industry
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position
• Preferred:
  Bachelor's Degree or Military experience
• Preferred:
  At least 5 years of experience in risk management
• Preferred:
  At least 3 years of process, program, or project management experience
• Preferred:
  At least 4 years of experience in data management or data analysis
• Preferred:
  At least 3 years of experience working in payments
• Preferred:
  At least 5 years of relationship management experience
• Preferred:
  At least 2 years of experience using reporting and workflow management tools
• Preferred:
  Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) certification

Demonstrates expertise in risk management, data management, and governance strategy within the banking or financial industry. Proficient in utilizing Generative AI tools and data analytics to enhance risk reporting and stakeholder communication.

• Risk Management
• Data Management
• Generative AI Tools
• Relationship Management
• Payments Industry Experience

• Risk Reporting
• Data Analysis
• Governance Strategy
• Process Management
• Project Management

• Storytelling
• Stakeholder Engagement
• Collaboration

• Accredited ACH Professional (AAP)
• Accredited Payments Risk Professional (APRP)

• Payments Governance
• Enterprise Risk Management
• Financial Industry
• Dynamic Dashboards
• Cross-Functional Collaboration

• Google Suite
• Microsoft Office
• Reporting Tools
• Workflow Management Tools