Cybersecurity Program Analyst

About Us At Genworth and Care Scout, we're on a mission to simplify and dignify the aging experience. The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the way.

We're a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. Our four values guide our strategy, our decisions, and our interactions:
Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what’s best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Richmond, VA
* A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future. In this role, you will support the governance and operational management of the cybersecurity program. Working closely with cybersecurity leaders and team members, you will help coordinate program activities, maintain reporting and metrics, support policy and regulatory processes, and contribute to the successful execution of cybersecurity initiatives.

This role is ideal for an early-career professional interested in developing program management, governance, and cybersecurity experience while helping drive operational excellence across the organization.

• Coordinate cybersecurity program and portfolio management activities by tracking project milestones, maintaining schedules, monitoring risks and action items, and supporting the successful execution of cybersecurity initiatives.
• Develop and maintain cybersecurity metrics, dashboards, and reporting that provide visibility into program performance, regulatory commitments, operational effectiveness, and strategic priorities.
• Manage assigned operational processes within the cybersecurity program, including performing initial quality reviews of Service Now requests and ensuring required documentation and information are complete and accurate.
• Support cybersecurity governance activities, including policy and standards management, audit and regulatory coordination, evidence collection, and tracking of commitments and remediation activities.
• Research, analyze, and maintain information used to support cybersecurity risk management activities, including the development and maintenance of cyber travel risk ratings and related program documentation.
• Identify opportunities to improve processes, reporting, and workflows that enhance program efficiency, consistency, and overall effectiveness.

• Organized and detail-oriented with the ability to manage multiple tasks, deadlines, and priorities in a structured and timely manner.
• Analytical and…