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Fraud Analyst; Identity & Authentication Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: DGS Office of External Affairs
Full Time position
Listed on 2026-09-20
Job specializations:
  • IT/Tech
    Cybersecurity
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

The Fraud Analyst (Identity & Authentication Specialist) at the Virginia Retirement System supports fraud detection, investigation, prevention, and mitigation for the agency. The incumbent independently manages fraud cases from initiation to resolution, with a focus on verifying the identity and authenticating callers to protect VRS stakeholders from fraud schemes. This role involves client-facing work with retirees and employees, real-time identity verification, compliance investigations, and serving as backup coverage for the fraud prevention team.

Key

qualifications:
  • Degree in closely related field required; equivalent combination of education and experience may be considered
  • Minimum three consecutive years (in last five years) conducting fraud investigations in a financial institution or pension system
  • Strong knowledge of identity and authentication techniques, trends, and scam typologies
  • Experience utilizing data and statistics to conduct root cause analysis and trend research
  • Previous experience leading group meetings in-person or by video
  • Intermediate proficiency with Microsoft Office products preferred
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