VDH EHR Security Analyst​/Technical Support Analyst

Description

• Job Title: VDH EHR Security Analyst/Technical Support Analyst 3

• Work Type: Hybrid
• Location: Richmond, VA
• Salary: $18–$38 per hour
• Start Date: 10/05/2026
• End Date: 06/30/2027
• Industry Category: Information Technology / Healthcare IT / EHR Security
• Employment Type: 1099 Contract
• Requisition : 811322

• The Virginia Department of Health (VDH) is seeking an EHR Security Analyst/Technical Support Analyst 3 to support security, access, user provisioning, and Tier 1 technical support for the Electronic Health Record (EHR) environment.
• The role provides technical and functional support for Cerner/OHPAC security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting.
• The analyst will collaborate with EHR application, IT, information security, privacy, compliance, clinical, and operational teams to maintain appropriate user access and security controls.
• This position supports EHR security operations, audits, incident response, system maintenance, upgrades, and compliance activities.

• Support EHR security configuration, access management, user provisioning, authentication, auditing, and access-related troubleshooting.
• Maintain and map EHR position definitions, including Millenium Positions, Preferences, and OHPAC Security Groups, to VDH positions.
• Review and process EHR access requests according to established policies, procedures, organizational standards, and role-based access requirements.
• Create, modify, and terminate user access based on approved requests.
• Monitor and enforce appropriate EHR access control positions and policies.
• Help define and automate user provisioning and offboarding procedures.
• Conduct internal EHR security audits to identify and mitigate risks and vulnerabilities.
• Develop and maintain EHR security policies, procedures, guidelines, documentation, and downtime procedures.
• Investigate and respond to EHR security incidents and support timely resolution and reporting.
• Integrate security measures into new EHR features, updates, deployments, and third‑party applications.
• Monitor user behavior using tools such as P2
  
  Sentinel to identify trends and potential incidents.
• Support internal and external audits.
• Participate in Cerner/OHPAC upgrades, security patches, and system maintenance.
• Support the Domain Strategy for the EHR application.
• Stay current with security updates, emerging threats, industry best practices, and regulatory changes.
• Recommend improvements and optimizations to the EHR security environment.
• Provide Tier 1 technical and functional support to EHR end users in related security and access areas.

• Manage EHR user access and role-based permissions.
• Process and maintain user provisioning and offboarding activities.
• Troubleshoot Cerner/OHPAC security and access issues.
• Monitor access-related activities and perform security audits.
• Support healthcare security and compliance requirements.
• Maintain security policies, procedures, and technical documentation.
• Investigate EHR security incidents and coordinate appropriate responses.
• Collaborate with EHR, IT, information security, privacy, compliance, and application support teams.
• Assist with upgrades, patches, maintenance, and security enhancements.
• Support audit activities and security documentation.
• Identify opportunities to improve EHR security, access management, and support processes.

• 3+ years of healthcare IT experience.
• 3+ years of experience with Millenium and OHPAC security positions.
• 3+ years of analytical, problem‑solving, and troubleshooting experience related to Cerner/OHPAC security and access issues.
• 3+ years of communication and collaboration experience working with IT teams, compliance officers, and end users.
• 3+ years of…