Agent Licensing Manager

Anticipated Salary Range: $101,500-$110,000

Salary Commensurate with Qualifications and Experience

The State Corporation Commission (SCC) seeks an experienced leader to manage the Agent Licensing team in the Agent Regulation Division of the Bureau of Insurance (BOI). The Agent Regulation Division ensures that insurance professionals soliciting, negotiating, and selling insurance are properly qualified and comply with all statutory and regulatory requirements, as well as acceptable standards of conduct. The Agent Licensing Manager supervises systems and operations for agent licensing and continuing education for over 350,000 insurance agents and agencies.

This includes the licensing, registration, and renewal of insurance producers, insurance consultants, public adjusters, Pharmacy Benefit Managers (PBMs), and Navigators. The team operates in a high-volume call center environment, managing approximately 30,000 calls and 20,000 emails annually. The Agent Licensing Manager position offers a hybrid work schedule, as well as opportunities to attend job-related training and obtain related certifications and designations.

• Provide daily people management, operational oversight, coordination, and guidance for the Agent Licensing team of approximately 10 staff
• Direct two Lead Insurance Specialists to supervise two teams of licensing specialists
• Develop staff, identify key talent to fill critical roles, facilitate knowledge transfer, and conduct performance appraisals
• Serve as a subject matter expert in producer licensing and continuing education
• Serve as a liaison with vendors for developing, testing, and implementation of system enhancements resulting from legislative or regulatory changes
• Participate in the development of policies, procedures, and guidelines to facilitate process improvement
• Recommend solutions for system data problems
• Work with national regulatory bodies including the National Association of Insurance Commissioners (NAIC), National Insurance Producer Registry (NIPR), Vertafore (Sircon), State Insurance Regulators Consortium (SIRC), and Securities Insurance Licensing Association (SILA) to implement industry uniformity and reciprocity for producer licensing
• Prepare monthly reports to senior management
• Serve as a liaison with the Virginia Insurance Continuing Education Board (CE Board) and serve on NAIC working groups and participate in NAIC meetings as needed
• Attend the annual NAIC Insurance Summit, the annual SILA National Education Conference, and CE Board meetings
• Perform related work as required

• Eight or more years of relevant professional experience in the insurance industry with at least four or more years of experience leading and managing teams/staff
• Ability to mentor, coach, train, evaluate, and develop cohesive, high-performing teams
• Thorough knowledge of organizational and performance management practices
• Subject matter expert in insurance producer licensing and continuing education
• Thorough knowledge of insurance terminology, laws, and regulations
• Ability to perform analysis of complicated license applications and make recommendations for files that need investigative review
• Ability to communicate clearly, concisely, and professionally, both verbally and in writing
• Outstanding organizational, change management, and critical thinking skills
• Strategic thinker with excellent judgement and decision-making skills
• Demonstrated understanding of evolving insurance trends and regulatory frameworks that support long‑term market stability, consumer protection, and industry innovation
• Desire to engage in national regulatory dialogue through conferences, working groups, task forces, and professional networks
• Ability to establish and maintain professional working relationships with insurance agents, insurance carriers, insurance industry personnel, regulator peers, and SCC staff
• Ability to travel in state and out of state
• A bachelor’s degree is preferred but not required with sufficient professional experience

This position will remain open until filled; however, interested candidates are strongly encouraged to apply by March 6, 2026.

If you are an external candidate, applications can be submitted on the SCC Career Center website at (Use the "Apply for this Job" box below). If you are an internal candidate, apply using eSCC (Oracle) - iRecruitment Employee Candidate.