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Global Head of Technical & Customer Support
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-09-04
Listing for:
Anord Mardix
Full Time
position Listed on 2026-09-04
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Anord Mardix in Henrico, VA, is seeking a Global Director, Technical and Customer Support to lead the worldwide support functions. The role focuses on strategy, performance, and continuous improvement of technical and customer support across regions and product lines.
You will collaborate with Engineering, Product, Quality, and Field Services, manage budgets, drive KPIs, and ensure exceptional customer outcomes while traveling as needed (20-35%).
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