Counter Sales Warehouse Associate

Here is what you will be doing as part of the team:

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state-of-the-art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

Duties and Responsibilities

• Interact with internal and external sales people, vendors and contractors.
• Responsible for showroom merchandising and re‑stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up‑sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received against items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast‑paced environment.
• A willingness to learn and grow with the Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or associate Degree preferred.
• 6 months Warehouse experience including forklift operation.

Education/Experience

Bachelor’s or associate Degree preferred.

Physical Demands

• Demand Frequency
• Sedentary – Lifting 0-10 pounds Frequent
• Moderate Lifting – 20 to 50 pounds Frequent
• Heavy Lifting – 50 to 100 pounds Occasional
• Pulling/Pushing, Carrying Frequent
• Reaching or working above shoulder Occasional
• Walking Constant
• Standing Constant
• Stooping Occasional
• Kneeling Occasional
• Repeated Bending Occasional
• Climbing Occasional
• Operating a motor vehicle Occasional
• Operating a commercial vehicle Never
• Operating warehouse equipment, forklift, baseloid lift etc Frequent

EEO Statement:

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.