Maintenance Supervisor Richmond, VA.

Position: Maintenance Supervisor - ($3,000 Sign-on-Bonus) Richmond, VA.

Maintenance Supervisor - ($3,000 Sign‑on‑Bonus) Richmond, VA

Enterprise Community Partners invites you to apply for the Maintenance Supervisor position, featuring a $3,000 sign‑on bonus and competitive hourly pay ($30‑35 per hour). This leadership role focuses on ensuring safe, efficient, and well‑maintained community properties while fostering a supportive work environment.

About Enterprise Community Partners

Enterprise is a national nonprofit dedicated to making good homes possible for families in need. By supporting community development organizations, investing capital for impact, and building and managing communities, we have created over one million homes across the United States.

Job Description Summary

Provides leadership, direction, and oversight for the physical condition, appearance, and operational efficiency of the property, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement.

• Consistently demonstrate the HEROES principles (HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE, SUCCESS) in all activities and interactions.
• Ensure timely, accurate, high‑quality completion of resident service requests.
• Contribute to marketing efforts and resident satisfaction by providing excellent customer service and communicating professionally with residents, associates, management and guests.
• Identify and execute routine, preventive, scheduled, and emergency maintenance repairs; maintain logs and records.
• Effectively manage all maintenance associates, ensuring they are fully trained and tasks complete on time.
• Oversee apartment turnovers, repairs, renovations, painting, and cleaning of vacant units.
• Maintain cleanliness, safety, and proper waste disposal throughout the community.
• Monitor community and grounds to ensure proper maintenance; advise management of needed attention.
• Maintain landscaping, watering, and perform snow removal as required.
• Comply with all policies, procedures, and regulatory requirements.
• Resolve complex service issues, including sensitive communications with residents.
• Participate in annual budget planning; optimize service contracts and purchasing to stay within budget.
• Respond promptly and courteously to emergencies.
• Develop and deliver training to associates.
• Attend required in‑service training sessions.
• Support other communities as assigned.
• Other duties as assigned.

Supervisory Responsibilities

Manage the maintenance department, which may include Senior Maintenance Technicians, Technicians, Apprentices, and/or Porters. Carry out supervisory duties in accordance with company policies and applicable laws: interviewing, hiring, training, assigning work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems.

Essential Skills, Experience and Talents

• Minimum five (5) years as a maintenance technician or similar, with at least two years of supervisory experience.
• High School Diploma or G.E.D.
• Extensive knowledge in carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification (Type II or Universal) or ability to obtain within 90 days.
• Proficiency with hand and power tools.
• Leadership skills to motivate and guide a team.
• Strong organizational abilities and capacity to manage multiple priorities in a fast‑paced environment.
• Excellent verbal and written communication skills in English.
• Reading proficiency in English for policies and documentation.
• Strong interpersonal skills, positive attitude, enthusiasm, and energy; customer‑service orientation to older adults.
• Attention to detail.
• Basic computer keyboarding and navigational skills.

Requirements

• Provide a basic tool set.
• Maintain reliable transportation.
• When on‑call, be ready, available, fit for work, and able to report to the property within 30 minutes of a call.

Total Rewards at Enterprise

• Base hourly rate of $30.00–$35.00 per hour, depending on skill level and experience.
• Competitive salary range, performance bonuses, and generous paid leave.
• Comprehensive health, dental, vision, and family‑building benefits.
• Flexible work arrangements supporting work‑life balance.
• Health advocacy, Employee Assistance Program, and mental‑health benefits.
• Financial education, wellness programs, and 401(k) plan with employer matching.
• Tuition reimbursement for job‑related courses and certifications.

Location

Richmond, VA

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