Property Manager

Overview

Steel Head Management is seeking a Property Manager to join our growing company in Richmond, VA. The qualified candidate will be responsible for managing the community's overall financial and operational aspects.

• Demonstrated ability to understand financial goals and operate assets in the owners’ best interest per established policies and procedures.
• Assist in preparing annual budgets and income projections.
• Ensure that all rents and late fees/check charges are collected, posted, and deposited promptly.
• Generate necessary legal action, documents, and processes per State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
• Ensure that A/P invoices are submitted for payment, and handle petty cash and all funds.
• Ensure the property is rented to the fullest capacity.
• Utilize marketing strategies to secure prospective residents.
• Ensure that leasing techniques are effective in obtaining closing.
• Gather information about market competition in the area.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Professionally represent the company at all times.
• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
• Lead emergency team for the community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity in the community, employee/resident injuries, fires, floods, freezes, etc.).
• Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Ensure the efficiency of staff through ongoing training, instruction, counseling, and leadership.
• Plan weekly/daily office staff schedules and assignments.
• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
• Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
• Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
• Assure quality and quantity of market-ready apartments.
• Ensure that models and market-ready apartments are walked daily and communicate any service-related needs to maintenance.
• Ensure that all service requests are recorded and communicated appropriately to maintenance.
• Other duties as assigned.

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Must have a minimum of 3-5 years of multifamily experience, including management.
• Real Page proficiency is preferred.
• Must possess a positive attitude and the ability to motivate the team to achieve excellent results.
• Must have excellent communication, organization, management, and people skills.
• Successfully pass a drug test.

• 4-Weeks Paid Time Off
• 10 Paid Holidays
• Medical
• Dental
• Vision
• Company Paid Life Insurance
• FSA
• 401k
• Bonus Potential
• Opportunity for Growth

• Strength of Purpose
• Gratitude and Grace
• Collaboration and Communication
• Relentless Pursuit of Excellence
• Uncompromising Honesty
• Trusting In Each Other and Ourselves
• Spirit of Accountability & Self-Improvement
• Innovation
• Results
• Enjoying the Ride!

Steel Head Management is an Equal Opportunity Employer.

• Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• 8-hour shift
• Monday to Friday
• Weekend availability

In-person

In person