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Project Delivery Manager

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Tailsco Ltd
Full Time position
Listed on 2026-02-16
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

The Project Delivery Manager is key to executing the delivery / commercialisation phase of the New Product Development (NPD) process.

Changing the world of pet food for good

We’re , a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique  recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month.

It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Build our brand

We’re building an international brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role

After a concept and business case are approved, this role focuses on converting innovation ideas into practical, executable plans and driving cross-functional delivery through to launch.

The Project Delivery Manager is responsible for translating approved innovation concepts into executable plans and driving cross-functional delivery through to launch. (This role works closely with the Range Innovation Manager, who acts as the “prime mover” and is responsible for ideation, range strategy, business case development, and who has overall project responsibility.).

Once initiatives have been defined and approved this role ensures that approved innovations are delivered to market efficiently, on time, within budget, and to required quality and compliance standards.

Accountable for timelines, cost control, risk management, and cross-functional delivery.

The Project Delivery Managers should support building a culture of innovation within , and act as advocates for the NPD Stage Gate Process.

You will be responsible for:

1. Project Planning & Execution
  • Develop and manage detailed delivery plans, timelines, resource allocation, and budgets.
  • Ensure all deliverables are met across packaging, formulation, sourcing, manufacturing, logistics, operational improvements, promotional activities, and launch readiness.
  • Identify project risks and create mitigation plans.
2. Cross-Functional Coordination
  • Act as the link between Innovation and other functions such as Marketing, Commercial, Digital, Procurement, Supply Chain, and Operations teams, for the delivery phase of the stage gate process.
  • Facilitate effective communication and ensure team alignment throughout all project phases.
  • Organise project meetings, reviews, and update sessions.
  • Drive decision making, and ensure escalation of issues rapidly, where required to maintain project delivery timelines.
  • Work closely with the project prime mover (typically this will be the Range Innovation Manager), and Supplier contacts, to ensure project delivery to agreed timescales and KPI’s.
3. Product Launch Management
  • Oversee delivery phase of product launch cycles—from concept approval to market rollout.
  • Coordinate operational readiness for product launches including:
    • Packaging development and artwork finalisation (liaise closely with food team)
    • Supplier onboarding and material availability (work closely with procurement and QA teams)
    • Product trials and scale up (collaboration with suppliers)
    • Regulatory compliance and risk management (work closely with Regulatory and Compliance Manager)
    • Production planning
    • Go-to-market activity plans are created and synchronised.
  • Ensure that launch timings align with defined commercial plans.
4. Project and Performance Tracking
  • Monitor project milestones and KPIs, providing regular updates to leadership.
  • Ensure documentation, project reports, and…
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