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Senior Manager, Workforce Management – East Region

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: T-Mobile
Full Time position
Listed on 2026-02-16
Job specializations:
  • Management
    HR Manager, Employee Relations
Salary/Wage Range or Industry Benchmark: 97200 - 175300 USD Yearly USD 97200.00 175300.00 YEAR
Job Description & How to Apply Below
A leading telecommunications company is seeking a Workforce Management Lead in Richmond, Virginia. The role focuses on optimizing schedules and staffing across contact centers while coaching and supporting team leaders. Candidates should have a high school diploma and 4-7 years of experience in workforce management in contact centers. This position offers a competitive base salary between $97,200 and $175,300 and a corporate bonus target of 20%.

Benefits include robust health plans and employee stock programs.
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Position Requirements
10+ Years work experience
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