Transaction Management Lead

Overview

Transaction Management Lead - JLL

What this job involves - We are seeking a Transaction Management Lead to join JLL and lead a team responsible for executing a large volume and variety of real estate transactions that create enterprise value for one of JLL’s largest technology clients. The Transaction Management Lead will be a player / coach, responsible for both leading a distributed team and quarterbacking transactions to ensure a high level of client satisfaction.

This individual will also ensure consistency in processes, systems, and reporting. This position will report to the Account Director and will have direct reports to support the function. The position is on-site, and some travel will be required to support site selection activities, face-to-face negotiations and client / team interactions on a periodic basis. You will lead a high performing, multi-disciplinary team to deliver Transaction Management solutions to one of JLL’s largest global technology clients.

Overseeing a portfolio across the AMER region, this position calls for a highly energetic leader with excellent communication, portfolio management and client relationship management skills. Comfortable in working towards achieving performance targets, you will be responsible to deliver a range of real estate and workplace solutions to a client seeking both the consistency and innovation that come from a closely integrated partnership with JLL.

The role will serve as the single point of client contact for all real estate transaction activity and deliverables in the AMER region, in collaboration with regional leads for both Lease Administration and Project Management.

• Lead regional Transaction Managers and Analysts through coaching, strategic planning, and quality control while managing team bandwidth and ensuring excellence across all transaction processes
• Execute complex transactions independently including market analysis, site selection, RFP creation, and negotiating favorable lease terms and purchase agreements to deliver measurable client value
• Own critical lease event pipeline management and broker partnership programs, monitoring performance and ensuring best-in-class service delivery across the region
• Demonstrate strong financial analytics skills (NPV/NER) and provide strategic advisory through financial storytelling, M&A support, and customized reporting dashboards
• Drive continuous improvement by sharing best practices with regional leads, leveraging JLL research insights, and implementing innovative solutions to enhance processes and tools
• Establish and maintain strategic client relationships across all organizational levels, ensuring a "One Team" approach while proactively managing escalations and mitigating risks
• Take full responsibility and ownership of the regional Transaction Management P&L, budget planning, and achievement of contracted KPIs and service levels
• Manage all regional talent operations including acquisition, development, performance assessment, and implementation of succession planning strategies
• Lead regional adoption of global technology systems and standard operating procedures while ensuring alignment with global account standards and comprehensive reporting capabilities
• Deliver exceptional client relationship management by balancing client demands with internal requirements while maintaining credibility and ensuring long-term partnership success

• 10-15 years of Transaction Management experience in a Corporate Real Estate environment
• Strategic big picture thinker who is an expert in transaction management, with a working knowledge of portfolio strategy, occupancy planning, and project management and demonstrated ability to lead complicated transactions across large enterprises and interdisciplinary teams.
• Experienced in managing complex account and client organizational structures and direct reports
• Experience in managing confidential initiatives and knowing when to escalate with urgency, or how to de-escalate certain risks.
• Demonstrated ability to work across business units/partners to deliver options and secure decisions
• At ease operating from a blank sheet of paper - defining the program as it evolves and continuing to improve
• Organizational savvy and agility
• High level abilities with Microsoft Office (Excel, Word, PowerPoint)
• Experience leveraging A.I. for increased productivity and efficiency

• Master s degree in Real Estate, Business Administration, or related field with specialization in commercial real estate or finance
• Previous experience working at a leading commercial real estate services firm with exposure to institutional-grade transactions
• Advanced knowledge of real estate financial modeling, investment analysis, and market research methodologies
• Experience with emerging real estate technologies including Prop Tech solutions, virtual transaction management platforms, and data analytics tools

Location:

Richmond, VA (on-site)