Senior Property Manager

Growing Richmond-based real estate firm looking for an experienced Senior Property Manager or Multi-Site Manager with experience working on Class B/C Value-add assets and Student Housing.
The portfolio will consist of 500+ units, which will include a mix of single-family homes and multifamily properties (including affordable/LITEC communities.) This diverse company is vertically integrated with in-house departments responsible for execution of the company’s activities including Development, Construction, Maintenance and Property Management.

This is an exciting opportunity to join the Property Management team in Richmond, VA as a Senior Property Manager
. You will oversee a variety of multi-family residential properties and single-family rentals owned and managed by the company and be responsible for creating and controlling the operating budget, liaising with tenants and managing the on-site teams.

The Senior Property Manager is responsible for overseeing and managing a group of owned properties within the organization’s portfolio. This role is also responsible for achieving superior operational results and financial performance through effective and efficient operations, increasing cash flow through lease rentals while supporting the organization's mission, vision, and values. The Senior Property Manager role serves as a liaison between management and associates to ensure all projects are carried out efficiently and effectively.

This role oscillates between fulfilling general duties of the position and acting as a resource for management and teammates. The Senior Property Manager works closely with many departments across the company including, but not limited to, Operations, Finance/Accounting, Maintenance, Construction, Leasing, HR and Legal. This role plays a vital role in ensuring management has full awareness of workflow and teammates have the tools and skills necessary for success.

This role leads and directs a team at multiple properties throughout downtown Richmond.

• Lead the Property Management team and all field personnel while providing operational oversight, ensuring all team members have the proper technology, tools and equipment to perform their respective roles, ensuring safe operations, and supporting team members with the application of skills learned during training.
• Manage associate performance, write performance reviews, and provide coaching and feedback. As needed, delegate work and follow up with team members to confirm timely completion of tasks. Update upper management with status reports detailing team members’ progress on assigned duties.
• Assist with hiring new team members, training new team members, and acting as a mentor to coach and develop new teammates.
• Manage a group of assigned properties within a portfolio.
• Partner with leadership to develop new standards and protocol. Lead and assist with the development, implementation, and oversight of department initiatives.
• Provide support to ownership through regular status updates, assignment delegation, priority communication, issue resolution, and other tasks as needed by the business. Serve as a liaison between upper management and associates for routine inquiries and updates.
• Develop initiatives and cost savings.
• Introduce best-practice experiences to the team for departmental process improvements.
• Negotiate property management contracts.
• Manage energy reduction initiatives, utilities, and Energy Management System ("EMS") systems.
• Manage tenants and tenant lease agreements as well as assist with filling vacancies.
• Oversee specific tenant repairs, tend to tenant issues, tenant emergencies, and other needs.
• Develop, manage, and execute the capital budget, repairs and maintenance budget, as well as capital projects.
• Manage, oversee, and utilize all department technologies including computerized maintenance management system, integrated workplace management system, EMS systems, mobile technologies, time management systems, or other as required.
• Ensure buildings are compliant to code and assist with municipality issues or requirements. Prepare properties for emergency situations.
• Track, assess,…