Chief Nursing Officer - Tappahannock Hospital

Essential Job Statements Performance Expectation:
Safety

• Commitment to be a collaborative leader in safety/quality, affordability and impact, and the desire to be the trusted and preferred provider for our community and beyond. Must consistently demonstrate the values and behaviors that enhance and align with the VCU Health System and reflect the commitments and philosophy of the organization.
• Demonstrate personal ownership and accountability for safety across the community hospital by role modeling daily key concepts of a high reliability organization as personal work habits.
• Promote safe behavior use by all; take actions to ensure all team members apply the safe behaviors to their everyday work and adopt as their personal work habits.
• Establish an environment in which it is both encouraged and expected that team members speak up for safety, quality, and service, and will support the team in speaking up.
• Proactively find problems and take actions to fix system causes based on root cause analysis.
• Encourage reporting of events and near misses. Facilitate timely evaluation of safety events involving department or team members and implements planned corrective actions.
• Responsible for overall workspace environment, to include compliance with evacuation plans, emergency preparedness plan, etc.
• Demonstrate alignment with Safety First, the core value underlying our safety net mission and dedication to be the safest hospital. On-going evaluation of care and services to improve outcomes and the patient experience and engage new business; and ensuring the health and safety of patients, visitors, faculty, learners, and care teams.

• Manage the medical center nursing and patient care services financial forecast and other financial measures effectively in alignment with health system financial goals.
• Responsible for managing the monthly nursing and patient care services variance reporting or any other financial requirement for the overall fiscal stewardship at the medical center.
• Leverage data analytics to identify return on investment and other indicators for nursing and patient care services’ business efficiency and resource utilization.

• Collaborate with other areas to maintain a contemporary knowledge of urban teaching hospital and community hospital approach, lean process improvement, safety and quality developments, cost of care and industry trends.
• Identify and articulate the vision and direction for nursing and patient care services and collaborate on the implementation of strategies to achieve them. Promote continuity, consistency, and standardization, to the extent possible, of nursing and patient care services care across the organization.
• Set the tone for partnerships across all departments to keep patients and families as the focal point for all decisions.
• Be innovative and collaborative in approaches to solutions across the business unit in fulfilment of the VCUHS mission.
• Recruit and retain top talent and partner in recruitment efforts to ensure a diverse, respectful, and inclusive culture.
• Demonstrate an understanding of VCUHS mission/vision/values and goals in all areas of responsibility, abide by and monitor team members or adherence to policies.

• Develop and provide key performance indicators (KPIs) to establish the appropriate framework for nursing and patient care services metrics to align with overall organizational strategy.
• Evaluate and advise on the impact of long-range planning of new nursing programs/strategies and regulatory action, as those items affect the community hospital (business unit) and consequently VCUHS.
• Work collaboratively with nursing leadership across business entities to ensure policies, procedures, strategy, and program are aligned.

• Routinely evaluate, modify, and recommend process improvement based on review and audit.
• Drive continuous improvement to ensure value-based initiatives are effectively designed, documented, implemented, and communicated to department and internal/external business partners.
• Consistently measure success through KPIs and business metrics.
• Continuously seek ways to streamline and improve performance, proactively identifying and initiating process improvement tasks.
• Contribute new ideas to the team to challenge the “status quo”.
• Serve as a change agent and champions change management activities for value-based functions with frequent communications to improve outcomes and course correct as needed.

• Plan, develop, organize, implement, direct, and evaluate the performance of the patient care teams to ensure alignment with VCUHS mission, values and vision.
• Collaborate with cross-functional teams and other leaders to provide tactics, ideas and reasoning for behavior changes, readiness, and team member/patient experience.
• Communicate effectively,…