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Leasing Manager

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: CLS Living
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Property Management
  • Real Estate/Property
    Property Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

At CLS Living, our mission is simple: to deliver anunparalleled resident experienceand foster anexceptional workplace environment. We are committed to building aworld-class teamof passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

  • Generous Paid Time Off (PTO)

  • 401(k) with Company Matching

  • Comprehensive Health, Dental, and Vision Insurance

  • Health Savings Account (HSA) & Flexible Spending Account (FSA)

  • Life Insurance & Parental Leave

  • Employee Assistance Program (EAP)

  • Relocation Assistance

  • Professional Development & Advancement Opportunities

  • Supportive, Fun, and Flexible Work Environment

  • Access to anUnmatched Company Culturethat values individuality and innovation

Responsibilities

CLS Living is seeking an energetic and motivated Leasing Manager to join our team! In this role, you’ll be the face of the community— delivering exceptional customer service, driving leasing performance, and creating a welcoming environment for both current and prospective residents. You’ll play a key role in team development, marketing initiatives, and the overall success of the property.

Key Responsibilities

Leadership & Team Development

  • Support the Community Manager in cultivating a motivated, high-performing team.
  • Lead by example with professionalism, integrity, and a results-driven mindset.
  • Promote a friendly, service-oriented office culture that prioritizes resident satisfaction.

Leasing & Marketing

  • Drive leasing and marketing efforts to achieve occupancy goals within budget.
  • Oversee leasing goals, renewal programs, and resident retention strategies.
  • Conduct outreach marketing with local businesses and employers.
  • Support execution of the annual marketing plan and maintain a strong social media presence.
  • Stay current on market trends and competitors through research.
  • Ensure all marketing materials are accurate, professional, and aligned with brand standards.
  • Coordinate and promote resident events and community engagement initiatives.
  • Manage leasing paperwork, including applications, move-ins, renewals, and move-outs.

Customer Experience

  • Deliver first-class service to residents and prospects.
  • Resolve concerns promptly and professionally.
  • Build positive relationships with residents, staff, and community partners.
  • Foster a strong sense of community throughout the property.

Property and Office Administration

  • Maintain accurate records in property management software.
  • Process leases and administrative paperwork efficiently.
  • Assist with property upkeep and curb appeal by identifying improvements.
  • Support team operations by filling in for on-site staff and assisting with after-hours needs.

Financial Performance

  • Support the achievement of NOI targets through effective leasing and cost management.
  • Help maintain occupancy and collections at or above 95% in line with budget goals.
  • Proactively identify opportunities to improve revenue and reduce expenses.
Qualifications

What We’re Looking For:

We’re seeking a motivated, people-centered leader with a strong sense of ownership and a passion for the community. The ideal candidate will be:

  • A natural leader who thrives on building high-performing teams and nurturing
  • A brand ambassador who lives and breathes the CLS Living culture and vision—setting the tone for your team and
  • Growth-minded, with a personal drive to learn, improve, and grow within the
  • Entrepreneurial in spirit—creative, proactive, and unafraid to challenge the status quo to improve the resident
  • Skilled in operations, with experience in hiring, staff development, budgeting, marketing strategy, and

Qualifications & Skills

  • Bachelor’s degree preferred, or 2+ years of leasing experience in student or multifamily housing (or equivalent combination of education/experience).
  • Proficiency in Microsoft Outlook,…
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