Senior Operations Manager

Colonial Webb is looking for a people-focused Senior Operations Manager to lead, develop, and support our service teams while driving strong operational and financial results. This role is ideal for a leader who values safety, collaboration, and building high-performing teams that deliver exceptional customer experiences.

Who we are:

At Colonial Webb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining Colonial Webb:

• Vehicle Allowance
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

What you will do:

• Lead and support field and office teammates with a strong focus on safety, engagement, and development

Manage field teams, resources, and schedules to ensure efficient service delivery

Own financial performance, including budgets, cost control, and P&L results

Develop and mentor teammates through coaching, training, and performance reviews

Build and maintain strong customer relationships

Partner with Sales on proposals, pricing strategies, and business development efforts

Drive process improvement, quality control, and customer satisfaction initiatives

Represent Colonial Webb in the community and promote our core value

Associate’s degree, trade certification, apprenticeship completion, or 10+ years of industry experience

• Demonstrated experience managing managers in a service-driven environment

Strong knowledge of HVAC, refrigeration, BAS, electrical, and/or plumbing operations

Trade Master Card in applicable field (preferred)

Solid understanding of building codes, ASHRAE standards, and OSHA regulations

Proven experience managing teams, customers, and operational budgets

Ability to read and influence financial performance (P&L)

Strong leadership, communication, and problem-solving skills

Comfortable working independently in a fast-paced environment

EOE M/W/Disability/Vets

• Veterans and those with previous military experience are encouraged to apply

Equal Opportunity Employer, including disabled and veterans.